BORG ERP Suite has been developed in such a way to streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements.
This is an Integrated ERP having Modules Sales & Marketing, Accounts Book, Service Desk, Inventory & Distributor Management, Human Resource & Payroll and Task Management etc..
Sales & Marketing
BORG CRM specializes in entire sales & marketing process with the following features:
| Sales Team hierarchy levels based on reporting System. | Capturing New Lead: “Single Lead matters for Company" |
| BORG Lead capturing methods. | Manage All Leads / Lead Management |
| Pending Follow ups | Lead distribution |
| Reminder of follow ups | Lead Tracking Log availability |
| Real Time Individual Per | Linking of Sales with Accounts Module & Customers |
| Quick Generation of Quotation | Auto Communication (Alerts & Notifications) |
| Analytical Reports | Missed Dial |
| SMS Engine & Email Engine |
Inventory SCM
Manufacturers, Traders, System Integrators etc. are needed to have this module which facilitates to manage complete stock of the company which is supervised & monitored by various people down the line for smooth functioning of movement of products in the entire supply chain.
| Minimize shortage of the stock | Product Management |
| Real time Stock Monitoring | Requesting Order online |
| Order Tracking | Distributor Management |
| Analytical Reports | Auto Communication (Alerts & Notifications) |
Service Desk
BORG service desk opens multichannel communication for customers to report issues related to any of the departments of the company whether Accounts, Sales, Stock, Human resource, Technical etc based on nature of business.
| Multi-Communication channels | Online Ticketing System |
| Ticket Management | Ticket Monitoring |
| Ticket Distribution / Assignment | Ticket Escalation |
| SLA (Service Level Agreement) | Ticket Priorities |
| Ticket Reopen | AMC Management |
HR & Payroll Management
BORG ERP Suite specializes in entire Human Resource process such as Apply leave, Leave tracking, Issue asset to employee by an enterprise, Apply Claim, Track claim, Holiday calendar etc
| Appointment Record of Employee | Holiday Calendar |
| Leave Management | Attendance Management |
| Salary Management | Manage Assets |
| Manage Reimbursement | Auto Communication (Alerts & Notifications) |
| Analytical Reports |
Task Force Management
BORG ERP Suite facilitates to manage & track Internal day-2-day tasks, Group task & Project Tasks through task Force Management.
| Task Creation | Task Assigning |
| In Progress Task | Due soon Task |
| Completed Task | Analytical Reports |
Accounts Book
BORG enables SMEs Founders, CEO, COO & other decision makers to understand & monitor accounts of the company very closely round the clock
| Generating GST enabled Invoices | Managing Sales Invoices |
| Managing Purchase Bills | Managing Expenses Including Fixed Assets separately |
| Linking with Inventory & SCM | BORG Banking |
| Quick Capture of Receivables | Real Time P&L and Balance Sheet |
| Analytical Reports | Auto Communication (Alerts & Notifications) |
