15 Reasons to Deploy Borg Suite with Every Business

BorgSuite Integrated approach defines value for each enterprise connected to this wherein all key processes have been integrated at a single interface like accounting, Sales, Service, Inventor, Supply Chain & Human Resources including login dashboard for employees, service customers & distributors. Integrated SMS & Email notifications & Analytical reports are added power to this Application.

1. Customer Engagement

SMEs one of the key sources of business is existing customers. If we take the expert’s opinion, 30-40 % of Business comes from existing customers through repeated sales, additional sales, up-sales, etc. So it becomes a very important factor to protect customer engagement. We often feel that every entrepreneur tries to build trust with customers but most of them get failed. Thus it becomes one of the key challenges to keep healthy relations with existing customers. BorgSuite’s algorithm works wonders to develop healthy engagement by auto email & SMS notification on every event related to customers along with opening multi-channel communication with customers.

2. Prospect Engagement

With growing awareness & internet availability, Competition is growing day by day. Prospects are having various options to choose to go for buying solutions or products. In the growing challenges, every enterprise must have an auto-communication tool to interact with prospects. BorgSuite facilities have auto communication as a greeting & welcome alerts by mobile SMS & Email to develop prospects’ interest many folds as well as chances of conversion becoming more powerful.

3. Customer Management

BorgSuite facilitates enterprises to add entire customer details including Name, Enterprise name, contact details, GTSIN & PAN, etc. Customer details record can be accessible from anywhere round the clock in case of need. If it is required can be downloaded in Excel sheet format for offline use.

4. Capture Leads from the Website Automatically

Business Website becomes active when it is used as a lead generator platform or tool. Every enterprise goes for website development at its regular updates on new happening but unfortunately, CXOs do not focus to capture leads from the website. In this growing digital technology, a Website can be a key lead generator for any business. BorgSuite facilitates smooth integration with website query form & pulls visitor data followed by sending greeting SMS & email to visitors as well as enterprise. BorgSuite active algorithm lets enterprise track, Assign, Follow-up & Monitoring by CXOs from anywhere at any time. BorgSuite lets CXOs track & Analyze ROI for leads reporting from websites or any online campaign.

Must Read Borg Desk Story.

5. Increase Lead Conversion

Another challenge for enterprises to missing potential leads for various reasons depending on business to business. BorgSuite capture leads automatically from the online campaign/website & missed call which does not leave any chance for the prospect to go away & other things, BorgSuite reminds every sales individual to follow-up leads in time followed by showing pendency in the lead Management option. Lead tracking logs are also captured in the text format to track the history of follow-ups by sales individuals as well as analyze sales performance.

6. Data Capturing & Analytical Reports

Often It’s seen that CXOs are failed to capture data for ensuring ROI, BorgSuite generates powerful formatted data for analysis for CXO to take the right decision for business growth. BorgSuite makes easy tracking of ROI for CMOs & CFOs & helps to convert more leads followed by empowering the potential of the business.

BorgSuite facilitates 75+ real-time analytical reports to empower decision-makers to take the enterprise in the right direction.

Real-time tracking reports enable CXOs to identify loopholes in the process & help to implement corrective actions in time. Analytical reports are generated automatically by producing data that is easy to analyze & implement for better growth of the enterprise.

7. Track Sales Individual Performance

It becomes more difficult to track the productivity of sales individuals & find out their loopholes to take corrective action in time. The BorgSuite algorithm helps CMOs to track their performance & empower sales individual to track their conversion rate of prospects. BorgSuite facilitates CXOs to track real-time work done by sales individuals.

8. Receivable Management

Every entrepreneur or company’s decision maker needs details of receivables (Customers with due payment) on his /her figure. In this case, it’s very important to have details that are accessible from anywhere around the clock.

BorgSuite enables you to have complete details including name & due amount receivable. Moreover, BorgSuite also sends email gentle reminders to the customer after the due date automatically in the defined interval. It helps to recover dues from customers.

9. Online Ticketing System

The ticket system is most wanted by service enterprises such as IT Companies which are dealing with B2B businesses. Every growing company needs this system but due to less availability in the market with competitive prices, Enterprises are often not able to deploy such automated ticketing systems. The ticketing system ensures good quality of service & high level of customer satisfaction plus develops a professional feel for customers.

10. AMC Management

AMC stands here “Annual Maintenance Contract”. Just like the ticket system, this feature is also often demanded by service sector businesses. Most service companies offer annual contracts for the maintenance of products or systems. In this case, Borg Suite allows them to manage AMC with entire contract details signed with customers.
Moreover, BorgSuite also sends prior notifications to customers at the time of AMC expiry so that customers can plan for renewal in time. It builds a strong positive perception of the company system in the mind of customers.

11. Order Generation & Tracking

All enterprises which are dealing with the supply chain of distributors to market their products must use this feature. BorgSuite facilitates product-based enterprises to provide login access for their every distributor & allows them to generate online orders to OEM. Generated orders are notified to the company by SMS & email. Distributors can also track the status of product orders from their login account as well as they would be informed automatically by SMS & emails.

12. Inventory / Stock Management

Borg Suite facilitates a Stock Management system i.e. live inventory of all products. Products can be managed with their categories & sub-categories along with MOQ ( Minimum order quantity) & MSQ ( Minimum Shortage Quantity). Stock is live with its current asset value as it has been linked directly with sales & purchase of products.
Moreover, Borg generates 7 reports from stock like the Top 10 sold products, a list of shortage stock in the date range, etc.

13. Employee Management

The big asset of any enterprise is manpower and unfortunately, this big asset is always ignored by 90% of SMEs including startups. BorgSuite allows enterprises to enter the entire possible employment details of all employees including personal details, professional details, leave details, salary details, etc. & each employee can be allowed to have access to a profile wherein he or she can apply or request leave & claim. Employees can have full view access to their profile, balance leave, company’s holiday calendar, Attendance, etc.

14. Attendance & Leave Management

Enterprise can update the attendance of employees manually or can be integrated with biometrics to capture attendance automatically. Employees can have access of their login dashboard wherein they can track or apply for leave for further processing by their reporting manager or HR personnel.

15. Distributor Management

Product-based enterprise must have their network of distributors & needs a system to manage them. Borg Suite has a wonderful distributor system including supply chain management. Each distributor can be given a login account to manage stock, manage sales invoices, and generate & manage product orders from their login dashboard only.

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