Travel & Tourism
The Client: India Island Tourism
A reliable Tour Operator, the company also offers a wide array of Travel Services to clients that include – Airline Ticketing, Rail Ticketing, Hotel Booking Services, Car & Coach Rentals and Cruise Services. Our aim is to make journey memorable by bringing forth the most pleasurable travel experiences for the tourists.
Challenges:
For India Island Tourism, It was difficult to manage & track reported or generated leads by various means such as tele-calling, Email Promotion, SMS Promotion, Referral etc. Unavailability of any tool to track progress of leads so results was very low conversion rate & unavailability of historical leads data.
Therefore they needed a integrated software so that they could
- Get Reporting, Managing & Tracking of Reported Leads
- Be able to supervise by designated person
- Make available Latest & historical Leads data
- Track Individual team productivity & performance
Solutions & Benefits:
Borg software suite provided platform wherein reported leads can be managed, tracked & made available historical lead data.
India Island Tourism enjoyed the following benefits:
- Track & Analyze reported leads
- Track & Analyze individual sales performance
- Made availability of historical lead data
- Improved conversion by close supervision & monitoring
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