Borg Software for Travel & Tourism
The Client: India Island Tourism
A reliable Tour Operator, the company also offers a wide array of Travel Services to clients that include – Airline Ticketing, Rail Ticketing, Hotel Booking Services, Car & Coach Rentals and Cruise Services. Our aim is to make journey memorable by bringing forth the most pleasurable travel experiences for the tourists.
For India Island Tourism, It was difficult to manage & track reported or generated leads by various means such as tele-calling, Email Promotion, SMS Promotion, Referral etc. Unavailability of any tool to track progress of leads so results was very low conversion rate & unavailability of historical leads data.
Therefore they needed a integrated software so that they could
- Get Reporting, Managing & Tracking of Reported Leads
- Be able to supervise by designated person
- Make available Latest & historical Leads data
- Track Individual team productivity & performance
Solutions & Benefits:
Borg software suite provided platform wherein reported leads can be managed, tracked & made available historical lead data.
India Island Tourism enjoyed the following benefits:
- Track & Analyze reported leads
- Track & Analyze individual sales performance
- Made availability of historical lead data
- Improved conversion by close supervision & monitoring