The Client-

RP Infotech is India’s leading Bulk SMS marketing service provider . Company offers different alternatives that help any business to keep interacted with their consumer and targeted audience.

RP Infotech has been acknowledged as the best agency for Bulk SMS Services in Delhi, India where the advancement of technology and marketing is assimilated in work culture. RP Team helps business of every niche to grow their ROI with excellent marketing technique. Many businesses have gained improvisation in their revenue and financial capitalization.

Challenges-

• Difficulties in tracking of Day-to-day Business activities
• Difficulties in evaluation of Sales Team Performance, Daily activities of Sales Individual
• Lead follow-up issue, Lead tracking issue, Generating GST Invoice was taking a lot time to prepare
• Tracking of reported service incidents by customers
• Biggest problem was to create professional feel to team members, customers & Prospects

Therefore, Our Company needed an Integrated ERP wherein we address all challenges with single Interface & unique Platform, thus ultimately our search got ended with BORG™ Suite.

Solutions & Benefits-

Being a cloud business application, it is accessible from anywhere over the internet at round the clock. Borg Suite allows us to optimize our all key processes such as Accounting including GST Invoicing, Lead Management & Tracking, Online ticketing system & Human Resource Management.

RP Infotech Enjoyed following benefits-

• Quick Generation of GST Invoices & Tracking
• Lead Management, Lead Tracking & Close follow up reminder enables sales team towards high conversion
• Payment Tracking, Auto SMS & Email Notifications to customers & Prospects
• Overdue email Reminder to customers, Greeting SMS & Email to Prospects are adding great value
• Online Interface to open Support Ticket & It’s great to interact with customers followed by reported issue tracking
• Helps us understanding our customer behaviour
• Various Reports helps us tracking of our business, Team performance & Individual Performance
• Borg HR module Allows us to manage all employment of our team, Attendance, Leave Management etc..