In today’s hyper-competitive service industry, manual operations, disconnected tools, and poor visibility into workflows can create bottlenecks that slow down growth. That’s where Borg Desk Workplace ERP steps in — your all-in-one solution to automate, manage, and scale your service business effortlessly.

The Challenges Service Businesses Face:
➡️Scattered lead management across emails and spreadsheets
➡️Poor task tracking and missed client deadlines
➡️Inefficient communication between teams and clients
➡️Delays in billing and revenue leakages
➡️Limited visibility into business performance and profitability

✅ Enter Borg Desk Workplace ERP: Built for Service Providers
Whether you're running an IT service firm, a consultancy, digital agency, system integrator, or facility management business, Borg Desk is custom-built to handle your core operations — from sales to service delivery, billing to team accountability — all in one place.

Key Ways Borg Desk Helps You Automate & Grow:
1️⃣ Centralized CRM & Lead Management
✔️Capture leads from your website, Facebook, IndiaMART, WhatsApp & more
✔️Auto-assign leads to sales reps
✔️Track follow-ups, lead stages, and conversions

2️⃣ Smart Task & Project Management
✔️Break down projects into tasks and milestones
✔️Assign tasks, set deadlines, and track progress
✔️Get real-time visibility on who’s doing what

3️⃣ Seamless Service Order & Ticket Management
✔️Automate service order creation and scheduling
✔️Built-in ticketing for complaint resolution
✔️Monitor SLA performance for better customer experience

4️⃣ Automated Invoicing & Billing
✔️Generate invoices in one click
✔️Track payments, overdue bills, and reminders
✔️Supports GST & recurring billing models

5️⃣ Real-time Notifications & Alerts
✔️Auto-reminders for pending tasks, follow-ups, and renewals
✔️Email, WhatsApp, and system notifications keep your team proactive

6️⃣ Employee Timesheet & Accountability
✔️Track daily work logs & billable hours
✔️Monitor individual performance
✔️Reduce resource wastage

7️⃣ Insightful Reports & Dashboards
✔️Track sales pipeline, revenue, productivity, customer satisfaction, and profitability
✔️Take faster data-driven decisions

???? Integration-Ready
Borg Desk connects with your favourite tools — WhatsApp Business, Interakt, IndiaMART, Facebook, Google Sheets, IVR systems, and more — so your business never misses a beat.

Why Service Businesses Love Borg Desk
✅ Saves up to 80% of management time
✅ Brings accountability across teams
✅ Improves service delivery & client satisfaction
✅ Scales with your business