In today’s fast-paced business environment, communication speed and efficiency can make or break customer relationships.
At Borg Desk, we understand this better than anyone. That’s why we’ve enabled a game-changing integration — combining WhatsApp Business API, IVR, and our robust Workplace ERP platform to help service-based companies convert leads faster, manage tasks smarter, and deliver exceptional customer service.

???? Why This Integration Matters
✅80% of customers prefer WhatsApp for business conversations.
✅Response time is directly linked to lead conversion and retention.
✅Missed calls = missed revenue.

When you combine IVR with automated WhatsApp messaging and ERP-driven workflows, your business becomes a customer-handling machine — responsive, efficient, and scalable.

???? Seamless Experience Across Platforms
With this powerful trio, here’s what businesses unlock:

1. ???? WhatsApp + ERP
✅Send auto-replies, quotes, invoices & follow-ups directly on WhatsApp.
✅Convert leads 2X faster through automated nurture sequences.
✅Trigger reminders, support tickets, and alerts — all from one place.

2. ☎️ IVR + ERP
✅Route calls to the right team instantly.
✅Record & log every customer interaction in the CRM.
✅No lead ever gets lost — follow-up tasks are auto-assigned.

3. ???? ERP at the Core
✅Manage sales, service, Inventory, projects, accounts, HRMS, Tasks and communication in one dashboard.
Get real-time analytics on communication response, task closure, and lead movement.

???? Real Results from Real Customers

Borg Desk customers are seeing:
✔️ 25% improvement in customer satisfaction
✔️ Faster lead conversions with automated outreach
✔️ Zero missed follow-ups with WhatsApp + IVR triggers
✔️ 80% reduction in manual coordination tasks

 Who Should Use This?
Borg Desk Workplace ERP is perfect for:
✔️ IT & Software Service Providers
✔️ System Integrators
✔️ Consulting & Support Firms
✔️ Digital Agencies
✔️ Product Trading Companies
✔️ Project-Based Companies

✅ Let’s Get You Started
???? Book your free demo to experience this integration in action.
???? Scale your service operations with automation, accountability & efficiency.

???? Book Demo Now
???? 50% Off on Implementation Packages this Month!

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